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Quite simply, we develop people's capability through a mix of engaging and high impact learning solutions that enables them to deliver greater results for your business!

The best way to do this is to create bespoke learning & training solutions for your business rather than taking a "one size fits all" approach. To get the right solutions, there are some simple yet critical steps we go through with you;

Insight

Through understanding your business and people, we will identify the key opportunities to develop. Then, working with you we will prioritise the key needs to focus on.

Planning

A bespoke and focused plan is developed, starting with agreeing and aligning the objectives and success criteria. This step will create the right learning solutions based on what your business needs are and what your culture responds to.

Action

The starting point is engagement! If people don't buy in to what you are trying to do, nothing will stick. The learning solutions are then implemented and evaluated as you go. peopleSMART will facilitate the learning programmes for you.

Evaluation

On-going, formally and informally. The objectives and success criteria are tracked, enabling constant visibility of progress and early indication if things are working or not. Ultimately you will see exactly what you are getting for your investment!

EXAMPLES OF WHAT WE DO

  • Competency Framework Development
  • Capability Assessment Centres
  • In Field Observation
  • Internal Observation
  • On Line Assessment
  • Business Simulations
  • Customer Engagement Analysis
  • Customer Interviews
  • Key Account Management
  • Joint Business Planning
  • Customer Development
  • Field Sales Force Development
  • Supplier Development
  • Distributor Development And Management
  • Telesales Effectiveness
  • Customer Service Development
  • Category Management
  • Selling Skills
  • Negotiation Skills
  • Financial Acumen
  • Influencing Skills
  • Presentation And Facilitation Skills
  • Business Communication Skills
  • Virtual Team Working
  • Leadership Capability And Development
  • People Motivation & Capability
  • Personal Development Planning For Your Team
  • Learning In The Workplace
  • Feedback
  • Coaching
  • Performance Management